Privacy Policy

Privacy Policy

Updated: March 16, 2026

Houses of Stones (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit or make a purchase from our website.

By using this site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

When you place an order, sign up for updates, or contact us, we may collect:

Name

Email address

Shipping and billing address

Phone number

Payment information (processed securely through third-party payment processors)

Payment information is not stored on our servers.

Order Information

Information related to your purchases, including products ordered, order history, and transaction details.

Device & Usage Information

We may automatically collect certain information including:

IP address

Browser type

Device information

Pages viewed

Time spent on the website

Referring websites

This information helps us improve website performance and user experience.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, remember preferences, and analyze traffic.

You can disable cookies through your browser settings, though some features of the site may not function properly.

2. How We Use Your Information

Your information may be used to:

Process and fulfill orders

Provide shipping updates and order confirmations

Respond to customer service inquiries

Send promotional communications (if you opt in)

Improve website functionality and user experience

Prevent fraud and enhance security

3. SMS / Text Message Communications

If you choose to opt in to receive SMS or text message communications from Houses of Stones, the following applies:

You may receive messages related to order updates, promotions, or brand announcements.

Message frequency may vary depending on promotions, announcements, or account activity.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by following the unsubscribe instructions included in the message (such as replying STOP).

You may also contact us directly to be removed from SMS communications.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared with trusted third-party service providers who help us operate our business, including:

Payment processors

Shipping and logistics providers

Email or SMS communication platforms

Website analytics providers

These providers only receive the information necessary to perform their services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or shipping providers, is permitted only as necessary to complete your order or support services.

5. Data Security

We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights & Choices

You may:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your personal information (where applicable by law)

Opt out of marketing emails or SMS messages at any time

To make a request, contact:

[email protected]

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

Houses of Stones reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.